Privacy policy

Privacy Policy

At The Pink Room, we are aware that personal data exchange is of major concern to our customers with regards to Internet usage. In following with our high ethical and professional standards, we are dedicated to ensuring that all of the information we collect is handled with the utmost attention to privacy and security. The procedures we utilize are designed first and foremost to safeguard your personal information, as explained by this policy.

Which kind of information we collect and when we collect it: We collect only your IP Address when browsing our website, which is basic, non-personal information. We collect personal information from our customers such as your name, email address, billing and shipping address, phone number, purchase and ordering information, preferences and colors, and size information when you either register or make a purchase with us. This information can be collected only when voluntarily released to us by you. We collect limited personal information about you through a third party if a gift is purchased and delivered to you. This personal information is limited to your name and delivery address.

How we collect this information: When you visit our website, we use cookies to obtain non-personally identifiable information about you. Cookies are small data files that websites often store on a visitor computer's hard drive. A cookie can contain non-personal information like a computer IP Address that helps us recognize you from other visitors. Cookies are not harmful, and these files will not damage your computer. They are temporary files that are removed whenever you clean your browser history. We do not track any information about your use of other websites.

When you register or make a purchase at our website, you will be asked to voluntarily submit your personal information. This information includes your name, email address, phone number, and billing and shipping address, which is stored in your personal account. Your credit card information is stored at a PayPal account, which is responsible for facilitating the payment process.

How we use this information: Non-personal information is used to improve communication with our customers when they visit our website through IP recognition. Personal information is used to verify and complete purchases, provide services you request, keep you informed about the status of your orders, and identify your product and service preferences so we can notify you about new or additional products. This communication contributes to a higher level of service and helps us continually improve our website. We may also use your personal information if we need to contact you regarding questions, products, services, purchases, or returns.

How we protect this information: We DO NOT share, sell, or rent any personal information with third parties, and we do not have access to any of your financial information. We employ the services of PayPal, an e-commerce company that handles the transactions between our company and our customers. PayPal is one of the most trusted e-commerce companies available and is used by millions of people globally.

We share your mailing information ONLY with our carrier (UPS), which is responsible for goods delivery. We will provide information to law enforcement officers or federal authorities when legally required to protect the rights, property, or safety of visitors or the general public, or to help prevent fraud or any other illegal activity. We are aware that despite our dedication to information security and privacy, no data transfer over the Internet is ever 100% secure. However, we remain committed to providing the safest online environment possible.

How you can control information exchange on our site: To prevent us from recognizing your IP Address, you can disable cookies at any time through your browser settings. However, if you disable cookies, we will not be able to track your order and you may not be able to complete purchases. If you choose not to provide personal information when registering, we may be unable to process purchases through PayPal.

How do we protect children's privacy: Our website is a general audience site. We do not collect personal information from, nor allow purchases by, anyone under the age of 13. Children under the age of 13 must be accompanied by a parent or legal guardian. As this website showcases only men's and women's apparel, it is not intended for children.

What is "phishing"? "Phishing" is a scam designed to steal your personal information. If you receive an email that appears to be from us requesting personal information, please do not respond. We will never request your password, username, credit card information, or other personal information through email.

How you can help us protect your information: If you create an account, the best way to protect your personal information is to never disclose your password. If you forget your password or believe your account has been compromised, contact us immediately so corrective action can be taken.

Links to other websites: When you visit our website, you may follow links to independent websites not operated by our company. We do not control those websites and cannot guarantee their privacy or security practices. Any information you provide to those websites is subject to their own privacy policies and procedures.

Terms of Use: By using our website, you acknowledge that you are aware of this Privacy Policy and accept its terms and conditions. This Privacy Policy may be modified at any time without notice. Please review it periodically to remain informed of any changes.

Privacy Questions: If you have any questions or concerns about The Pink Room Privacy Policy or data processing practices, please contact us.

If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at (908) 267-8154 / (908) 206-1010 or via email at thepinkroomlingerie@gmail.com .